Política de envío
Shipping Policy
At Origens, we are committed to delivering your order safely, efficiently, and with full transparency.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving payment confirmation. You will receive a confirmation email once your order has been shipped.
Shipping Destinations
We currently ship within the United States. For international shipping inquiries, please contact us at [your support email].
Shipping Methods & Delivery Times
Delivery times may vary depending on your location and the shipping method selected at checkout.
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
Please note that delivery times are estimates and may be affected by external factors beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size. Any applicable taxes or duties will be displayed before completing your purchase.
Tracking Information
Once your order ships, you will receive a tracking number via email to monitor your delivery in real time.
Delays
While we strive to meet all delivery timelines, delays may occur due to carrier issues, weather conditions, or high-demand periods. Origens is not responsible for delays caused by shipping carriers.
Incorrect Address
Please ensure that your shipping address is correct at checkout. Origens is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery at origenslife@gmail.com, hello@origenslife.com including your order number and photos if applicable. We will work with you to resolve the issue promptly.